Friday, June 06, 2008

So we've been busy, and kind of forgot about this.

We're doing our own things around the galaxy, but we still meet up somewhere near Tatooine now and again for a few black ales.

Thursday, September 15, 2005

Random Irish people

Don't get me wrong, I like Irish people. I simply don't like bored Irish people, because they call me at work to abuse me. Following is a phone conversation I had last night.

"I want to complain about my internet connection."

"Ok. Which provider are you with?"

"[name of provider]"

"We're [our company]. You need to call [name of provider]"

*phone gets snatched away from the caller and and a man's voice booms....*

"YOU'RE A FECKING SMARTARSE, AREN'T YE?!? I'LL FECKING RAPE YA IN THE ARSE WHEN I COME AND FECKING FIND YA, YA BAST-click* "

I hung up.



Ho hum... the Devil makes work for idle hands...

Saturday, June 18, 2005

Utter Confusion

Do you ever get the feeling of total and utter confusion? There are so many things going on and changing, that you don't know your new customers from old, and your Bluetooth™ from your 9600 baud?

I do. That's where I am now.

There is so much going on, so much happening, that I seem barely able to keep up.

Goodbye, world... I'll be busy playing on my new Atari Lynx. :)

Sunday, May 01, 2005

MANAGERS ABSOLVED, TECHIES UNDER FIRE

Unhelpful people this week...

"No, I can't do this, as I don't know how. Don't bother calling me a again about it"

This translates into;

"No, I can't be bothered to do this, as it's a bank holiday weekend and this is my personal time, despite me being a point of escalation for you. I'd rather be pleasuring myself over furry p0rn. Now go away. You wish you were as 1337 as me"

That is what happened, and complaints will be made. We sit here for 12 hours at a time, whatever day it may be, and still take shit from people despite the crappy wages we get paid.

People like the person in question get paid to be available 24/7 for a week a month, and get paid handsomely for it.

Don't get me wrong, I don't begrudge them that one iota. I begrudge paying that dolt ANY wages for being wholly unhelpful. Had I taken his word for it, and left it alone, I'd be getting a shafting this coming week.

Thankfully, I know better than to take that course of action, so I went over his head. I'm not proud of it, but I'm saving my ass from forced entry.



At ease, soldier. Await further orders.

Monday, March 21, 2005

Delegation, delegation, ooooh, delegation.. that's what you need,
If you want to be the best, and you want to beat the rest, oh,
Delegation's what you need... if you wanna be a MANAGEMENT ASSHOLE

Thursday, February 17, 2005

DON'T PANIC!

I hate outages.

We have these things called Major Customer Events. In short, this means "IT'S BROKEN!" and all the stops get pulled out.

I've been here 3 years. We've had 2 of these while I've been here.
Both in the last 2 weeks.
Both on my shift.

Another update later. :)

Tuesday, January 04, 2005

2005. Good riddance to 2004.

2004 blew goat cock. I don't hold out much hope for 2005, either.

Still, I hope you all thought of a New Year's resolution - mine was to stop being such a cynical, pessimistic bastard, although if you ask the wife it'll be something boring like stopping smoking, annexing small countries, etc. I manage to project an aura of such negativity that my 6-monthly review has 'be less cynical' as one of its goals.

But why be cynical? After all, we have lots of jolly good fun, especially the lucky ones working over the festive period, whilst you were all tucking into your turkey on Christmas Day (R5-D3), and drinking yourselves daft on New Year's Eve (support droid #45). Indeed, we all enjoyed ourselves!

Or not.

Enough with the negatives, anyhow - how about two (recentish) comical moments:-

#1] You're my husband
"No, I'm not" was my reply, to a series of prank telephone calls we recieved whilst on a rather slow nightshift back in November. The calls went on for around 2 hours, and covered such enthralling subjects as "how tall are you?", "what do you look like?", and "how old are you?" (7ft 2ins, purple with yellow spots, and 237 years old, if you must know). This what you get for having an 0800 (toll-free for our non-UK readers) telephone number.

#2] Baubles do, in fact, break
As I found out, again on a nightshift (a recurring theme, I know). Kids, don't hit plastic baubles with sticks - they smash into a few hundred tiny pieces which you end up picking out of the carpet (or your feet) for the next four hours.

There'll be more, but they escape me right now.

So yes - in other news, I'm still doing tech support. I had what was more or less a 'guaranteed position' 6 weeks ago, which would have meant a return to being a sysadmin. This steadily went down the pan for reasons out of most people's control (think: company politics). Exploring other possibilities, but as per usual, I don't expect them to come to much.